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Terms of Service

Last updated: November 2025

These Terms of Service (“Terms”) govern the use of our website and the purchase of products offered by Global One Trade (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms.

1. Company Information

Company name: Global One Trade
Company registration number: 78573710
Registered address: RM03, 24/F, Ho King Comm Ctr, 2–16 Fayuen St, Mong Kok, Hong Kong
Email: hello@hoshi-opal.com

2. Scope of the Agreement

These Terms apply to all orders placed through our website and all related services provided by Global One Trade.
By purchasing from our store, you confirm that you:

Are at least 18 years old or of legal age in your jurisdiction.
Have provided accurate and complete information.
Are purchasing for personal, non-commercial use unless otherwise agreed in writing.

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on our website.

3. Definitions

“Customer” means the individual or entity placing an order on our website.
“Products” refers to all goods offered for sale by Global One Trade.
“Website” refers to www.hoshi-opal.com and all associated pages.

4. Orders and Availability

All orders are subject to availability and acceptance.
We reserve the right to cancel or refuse any order for reasons including but not limited to:

Suspected fraud or unauthorized activity
Incorrect pricing or product information
Unavailability of items

Prices are displayed in USD (unless stated otherwise) and are exclusive of shipping costs, duties, or taxes, which are calculated at checkout.

5. Payment

Payments are securely processed through Paywhale, our third-party payment gateway.
We do not store full credit or debit card information.
By submitting payment, you confirm that you are authorized to use the provided payment method.

6. Liability and Warranty

We take great care in ensuring product quality; however, we do not guarantee that:

The website will operate without interruptions or errors.
Product descriptions or images are entirely error-free (minor differences may occur).

Our liability is limited to the purchase price of the product in question.
We are not liable for any indirect, incidental, or consequential losses arising from use of our products or website.

Nothing in these Terms limits or excludes any liability that cannot be legally excluded under applicable law.

7. Returns and Refunds

Our return policy forms part of these Terms.
Please review the full Return & Refund Policy for information regarding returns, refunds, and exceptions.

8. Privacy and Data Protection

We process your personal data in accordance with our Privacy Policy.
By using our website, you consent to the collection, use, and disclosure of your data as described therein.

9. Intellectual Property Rights

All website content — including text, images, product designs, graphics, and trademarks — is owned by or licensed to Global One Trade.
You may not reproduce, distribute, modify, or commercially exploit any part of our website or content without our prior written consent.

10. Prohibited Use

You agree not to use our website for:

Illegal or unauthorized purposes
Violating any laws, rules, or regulations
Interfering with website functionality or security
Spreading malware, spam, or other harmful software

Any violation may result in immediate suspension or termination of access.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Hong Kong.
Any dispute or claim arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Contact Information

For questions, complaints, or customer service inquiries, please contact:

📧 hello@hoshi-opal.com
🏢 Global One Trade
RM03, 24/F, Ho King Comm Ctr, 2–16 Fayuen St, Mong Kok, Hong Kong